1.1.SELLER INFORMATION
Company Name/Title: White Gold Pipes
Address:
GSM:
E-mail:
Customer Services:
1.2. BUYER INFORMATION:
Name Surname:
Delivery Address:
Telephone:
E-mail:
ARTICLE 2- SUBJECT AND SCOPE OF THE CONTRACT
This Distance Sales Contract (“Contract”) has been drawn up in accordance with the Consumer Protection Law No. 6502 (“Law”) and the Regulation on Distance Contracts. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law and the Regulation on Distance Contracts under this Agreement.
The subject of this Agreement; Sale of goods or services with the qualifications specified in the Agreement, which the BUYER has placed an electronic order for the purchase of the SELLER's goods or services, from the website www.whitegoldpipes.com domain of White Gold Pipes (“Website”). It is the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts regarding the delivery and delivery.
BUYER accepts and declares that he/she has been informed clearly, understandable, and in accordance with the internet environment, confirmed this preliminary information in an electronic environment, and then ordered the goods in accordance with the provisions of this contract by the SELLER about SELLER's name, title, full address, telephone, and other access information, basic characteristics of the product subject to sale, sales price including taxes, payment method, delivery conditions, and costs, etc.
ARTICLE 3- INFORMATION REGARDING THE CONTRACT SUBJECT PRODUCT, PAYMENT AND DELIVERY
The basic features (type, quantity, brand/model, color, number) of the Good/Product/Service are published on the website of the SELLER. If the campaign is organized by the SELLER, you can examine the basic features of the relevant product during the campaign. Valid until the campaign date.
Prices listed and announced on the website are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
The person to be invoiced and the person making the contract must be the same. The information below must be correct and complete. The BUYER accepts to fully cover the damages that may arise from the inaccuracy or incompleteness of this information, and also the BUYER accepts any responsibility that may arise from this situation.
The SELLER reserves the right to stop the order if it is necessary when the information given by the BUYER does not match the reality. In cases where the SELLER determines a problem in the order, if the BUYER cannot reach the BUYER from the telephone, e-mail, and postal addresses given by the BUYER, it stops the execution of the order for 7 (seven) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.
The sales price of the goods or services subject to the contract, including all taxes, is shown below.
3.1. Payment Methods
You can shop online with a credit card on our website www.whitegoldpipes.com. Orders that are not transferred within 3 working days from the order date will be canceled. The processing time of orders is not the moment the order is placed, but the moment the required payment is made from the credit card account. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.
Since the forward sales are made only with the credit cards of the Banks, the BUYER accepts that he will confirm the relevant interest rates and the information about the default interest separately from her/his bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the BUYER, pursuant to the provisions of the legislation in force. and commits.
In addition, since the Bank provides the opportunity to sell on credit only to the BUYER, who is the Bank's Customer, the BUYER will confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding interest and default interest will be made between the Bank and the BUYER, in accordance with the provisions of the current legislation. It accepts, declares, and undertakes that it will be applied within the scope of the Distance Sales Agreement. Your bank is at the discretion of lending and creating your detailed payment plan.
3.2 Return Procedure:
In cases where the BUYER uses her/his right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where a refund is given to the BUYER with the decisions of the arbitration committee, the return procedure regarding the payment options is as follows:
a) Return Procedure for Payment Options by Credit Card
If the shopping is made with a credit card and in installments, the Bank makes the repayment to the BUYER in installments, no matter how many installments the BUYER bought the product. After the SELLER has paid the entire product price to the bank at once, in case the installment expenditures made from the Bank's POS are returned to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not aggrieved.
In case of return of goods and services purchased with a card, the SELLER cannot make a cash payment to the BUYER pursuant to the contract it has made with the Bank. In the case of a refund, the SELLER will make the refund via the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or as a deduction, the BUYER cannot be paid in cash in accordance with the procedure that explained above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the Seller pays the Bank all at once.
3.3. Delivery Type and Address:
Delivery Address:
Receiver:
Billing Address:
Order Date:
Delivery Date:
Delivery Type:
The contract has entered into force with the approval of the BUYER in the electronic environment, and is executed by the delivery of the goods or services purchased by the BUYER from the SELLER to the Buyer. The goods will be delivered to the address specified by the BUYER in the order form and in this Agreement and to the specified authorized person(s).
Packaging, shipping, and delivery costs are covered by the BUYER. The shipping fee is added to the total amount of the order. It is not included in the product price. The delivery will be delivered by hand at the above-mentioned address of the BUYER, via the related cargo company. Even if the BUYER is not present at the time of delivery, our company will be deemed to have fulfilled its performance fully and completely. Therefore, the SELLER is not responsible for the damages and expenses caused by the BUYER's late delivery and/or non-delivery of the product. The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
ARTICLE 4- GENERAL PROVISIONS
4.1. The BUYER accepts, declares, and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method, and delivery of the product subject to the contract on the website of the SELLER and that she/he is informed and gives the necessary confirmation in the electronic environment. BUYER's; she/he accepts, declares, and undertakes that she/he confirms the Preliminary Information in the electronic environment, has obtained the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, payment, and delivery information accurately and completely.
4.2. Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. This period can be extended for a maximum of ten days, provided that the BUYER is notified in writing beforehand. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract. All responsibility belongs to the SELLER until the delivery of the product.
4.3. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be responsible if the person/organization to be delivered does not accept the delivery.
4.4. The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, and with the warranty documents, user manuals, if any, with the information and documents required by the job, free from all kinds of defects, in accordance with the requirements of the legal legislation, in accordance with the standards, and to perform the work within the principles of accuracy and honesty. It accepts, declares, and undertakes to protect and increase the quality of service, to show the necessary care and attention during the performance of the work, to act with prudence and foresight.
4.5. The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining its explicit approval, before the contractual performance obligation expires.
4.6. The SELLER cannot be responsible for the failure of the ordered product to be delivered to the BUYER due to any problems encountered by the cargo company during the delivery of the product to the BUYER.
4.7. For the delivery of the product subject to the contract, the price of this contract must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.8. If the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER after the delivery of the product by unauthorized persons, not due to the fault of the BUYER, provided that the product has been delivered to the BUYER, it is obligatory to send the product to the SELLER.
4.9. In accordance with the general communiqué of the Tax Procedure Law No. 385, in order for the refund to be processed, the relevant sections of the invoice containing the return section we have sent to you must be filled in completely and returned to us together with the product after it has been signed.
4.10. The SELLER accepts, declares, and undertakes that if it is impossible to fulfill the product or service subject to the order, it will notify the BUYER in writing within 3 days from the date of learning of this situation and return the total price to the BUYER within 14 days.
ARTICLE 5-RIGHT OF WITHDRAWAL
5.1. In case the distance contract is related to the sale of goods, the BUYER may use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he informs the SELLER within 14 days from the date of delivery of the product to himself or the person/organization at the address indicated. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
5.2. In order to exercise the right of withdrawal, written notification must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not be used within the framework of the "Products for which the Right of Withdrawal cannot be Used" stipulated in the contract this right is used,
a) If the invoice of the product is delivered to a third party or the BUYER is corporate (the invoice of the product that is requested to be returned), it must be sent together with the return invoice issued by the institution when returning. Order refunds, the invoice of which is issued on behalf of the institutions, will not be completed unless the INVOICE for the REFUND is canceled.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the date of receipt of the withdrawal notification to the BUYER and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.
f) In case the campaign limit amount set by the SELLER is lowered due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
g) In determining the period of the right of withdrawal;
1) For goods that are the subject of a single order and delivered separately, the day on which the BUYER or the third party determined by the BUYER receives the last goods,
2) For goods consisting of more than one part, the day on which the BUYER or a third party designated by the BUYER receives the last part,
3) In contracts in which regular delivery of goods is made for a certain period of time, it is based on the day the BUYER or a third party designated by the BUYER first receives the goods. Right to withdraw your withdrawal notice before its expiration from www.naturestock.online you can perform it through contact with us. The carrier provided for within the scope of your right of withdrawal is the cargo company to which the ordered product was delivered to you. You can learn the details about the refund through contact with us.
ARTICLE 6- PRODUCTS WHERE THE RIGHT OF WITHDRAWAL CAN NOT BE USED
a) Products whose price changes depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider,
b) Prepared in line with the BUYER's request or clearly personal needs and not available for return,
c) Goods that can perish quickly or expire,
ç) According to the Regulation, it is not possible to return the products whose protective elements such as packaging, tape, seal, package have been opened after delivery. In addition, before the expiry of the right of withdrawal, it is not possible to use the right of withdrawal regarding the services that have been started with the approval of the BUYER, in accordance with the Regulation.
ARTICLE 7- DISPUTE AND AUTHORIZED COURT
In disputes related to the Contract, Turkish Courts are authorized and the law to be applied is Turkish Law.
Provincial or District Consumer Arbitration Committees in the place where the BUYER transaction is made or where the BUYER residence is located, for disputes up to the value announced by the Ministry of Customs and Trade every year, valid within the borders of the Republic of Turkey. Also, in disputes over the declared value, the Consumer Courts in the place where the BUYER transaction is made or where the BUYER resides will be authorized.
The BUYER is considered to have accepted all the terms of the contract when he makes the payment for the order he placed through the Site. The SELLER is obliged to make the necessary software adjustments in such a way as to receive confirmation that the contract has been read and accepted by the BUYER on the site before the order is placed.
SELLER: White Gold Pipes
BUYER:
DATE:
